Privacy Policy

Last Updated: February 28, 2025

Introduction

Welcome to Panachora. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Who We Are

Panachora is an online platform that connects small businesses and individuals with top talents from Nigeria to provide a range of online services. Our platform acts as an intermediary, helping businesses access quality services at affordable rates while creating sustainable job opportunities for talented professionals.

Information We Collect

Information You Provide to Us

When you use our services, we may collect the following types of information:

  • Contact Information: Name, email address, phone number, and business address
  • Account Information: Username, password, and account preferences
  • Business Information: Business name, industry, size, and specific service requirements
  • Payment Information: Payment method details, billing address, and transaction history
  • Project Details: Project specifications, requirements, timelines, and related documents

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device, including:

  • Technical Information: IP address, browser type and version, time zone setting, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with our platform

How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account
  • To provide our services and fulfill our contractual obligations
  • To match you with appropriate talent based on your needs
  • To process payments and maintain financial records
  • To communicate with you about your projects and our services
  • To improve our website and services
  • To comply with legal obligations

How We Share Your Information

We may share your information with:

  • Talent on Our Platform: We share relevant project details with the professionals assigned to your projects
  • Service Providers: Payment processors, hosting providers, and other third parties who help us operate our business
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and sensitive information is stored securely.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the details provided below.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

  • Email: panachora@gmail.com 

Complaint Resolution

If you have a concern about our privacy practices, please contact us first. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.